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MISERABLE TIMES FOR MAGGI AND KFC

Nowadays  a small  camera can wreak  havoc in the world, destroying global business empires.
Sometimes  people say, referring to God, '' Don't do evil, there's somebody watching from above.''
This is enough to force God-fearing people to think twice before doing evil. But nowadays, the fear
of the camera is the most effective deterrent ,because cameras are aimed at you from above, below,
on the sides, and only God knows from what unknown  and unimaginable angles that we come under the  spotlight.


CCTV cameras  are a boon to the traffic police, shopkeepers, private homes, jewellers etc etc in
catching the culprits who intrude or steal ,and commit traffic offences. Almost every day, some
theft is committed in the jewelleries in Kerala. The thieves, mostly women, enter the jewelleries,
pretending to be 'customers', and get away with some stuff. Later, some of them are traced and arrested with the visuals from the CCTV cameras.

Nowadays, people use their electronic devices to  record whatever is available and post it to
the social media, sometimes causing a volcanic eruption of  reactions. They  vent their frustrations
on the authorities to expose corruption, mismanagement, poor service delivery etc. Food outlets
bear the brunt of people's wrath, if they feel that the price is too high and the quality is poor.
In Kerala, there's an outcry against unhygienic conditions 'behind the scenes' in hotels and restaurants. Filthy conditions have been exposed in the media by the customers. Many hotels
have been shut down, thanks to the citizens' use of their cameras.

I don't know how the Maggi  fiasco erupted. Whatever it is, that company is ruined, at least temporarily. The funny part of the incident is that Amithabh Bachan and Madhuri  Deekshit
have been charged for appearing the Maggi ads. They were doing their job !

In South Africa, KFC is on the receiving end. Indeed, KFC  has scored a hat trick in adverse
publicity. First, a customer  posted a video of clip of  KFC  staff washing chicken pieces on
the concrete floor, and a huge outcry erupted. KFC apologised  with full-page ads in major
newspapers, and emphasized that it was an isolated incident. The matter didn't  end there. Some days
later, a customer  posted a video of a half-cooked chicken piece that he got from a KFC outlet.
Third, another video emerged. A KFC  worker was seen sharpening a knife near the pavement !
Really  bad  days for the KFC.

Nowadays, ordinary  people can't be underestimated because they are empowered  and emboldened
with electronic gadgets, which they are determined to use with a vengeance. They can bring down,or
at least damage the reputation of big companies. No longer can any business fool the people with poor service.





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